Privacy Policy

1. Introduction

MissionProcure Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.missionprocure.com or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is MissionProcure Solutions, located at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. For any data protection enquiries, please contact us at contact@missionprocure.com.

3. Information We Collect

We may collect the following types of personal data:

• Identity data: name, job title, and company name.
• Contact data: email address, telephone number, and postal address.
• Technical data: IP address, browser type and version, time zone setting, operating system, and platform.
• Usage data: information about how you use our website, including pages visited and navigation paths.
• Communications data: any information you provide when contacting us via forms, email, or other means.

4. How We Collect Your Data

We collect personal data through:

• Direct interactions: when you fill in forms, send us correspondence, or engage our services.
• Automated technologies: as you interact with our website, we may automatically collect technical and usage data through cookies and similar technologies. See our Cookie Policy for more details.
• Third parties: we may receive data from analytics providers, advertising networks, and search information providers.

5. How We Use Your Data

We use your personal data only where we have a lawful basis to do so. This includes:

• Performance of a contract: to deliver the consultancy services you have engaged us for.
• Legitimate interests: to improve our website and services, send relevant communications, and manage our business operations.
• Consent: where you have opted in to receive marketing communications or accepted non-essential cookies.
• Legal obligation: to comply with applicable laws and regulations.

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers who assist us in operating our website and delivering our services (e.g., hosting providers, analytics services).
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Regulatory authorities, if required by law or in connection with legal proceedings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact data submitted through our website is typically retained for up to 24 months unless a longer retention period is required by law.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data in certain circumstances.
• Right to restrict processing: request that we limit how we use your data.
• Right to data portability: request a transfer of your data to another organisation.
• Right to object: object to our processing of your data in certain circumstances.

To exercise any of these rights, please contact us at contact@missionprocure.com. We will respond to your request within one month.

9. International Transfers

As we operate across EMEA and APAC, your data may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, such as standard contractual clauses approved by the Information Commissioner's Office (ICO).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at contact@missionprocure.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.